Ask Me

Calling on all current students, faculty and staff to be part of our Welcome to York Campaign!

Just a few of our friendly staff and student ASK Me Ambassadors

What is the ASK Me program?

The ASK Me Program is designed to support incoming and returning students with their York University transition at the start of each semester - September, January, and May. If students have questions, we’re here to answer!

What’s involved with being an ASK Me Ambassador?

A new student's first weeks on campus are transformative and will set the course for their years ahead. By simply being a friendly face who points out a building or helps identify a course code, you'll be making a huge difference! This is why we are asking faculty, staff and upper-year students to sign up to be an ASK Me Ambassador and help us welcome returning and incoming students.

There are several ways to volunteer as well as four paid casual positions.


  1. to wear an ASK Me lanyard -
    Show your York pride by wearing an ASK Me lanyard around campus and support students while you’re heading to a meeting, grabbing lunch, commuting to or from campus, grabbing a coffee, etc. We ask that you wear your lanyard throughout the first week of classes so that you'll be easily recognizable as an ASK Me Ambassador.  This option is only available to staff or faculty members. (no in-person training required).
  2. for an ASK Me Booth shift -
    Volunteer at an ASK Me booth and support new students in helping them find their way during the first few days of classes. Four booths will be located across campus in hight traffic locations where students can conveniently locate them. This option is open to students, staff or faculty members.
  3. for York Orientation Day -
    Volunteer at York Orientation Day on Tuesday, September 3rd. You'll be helping to support one of the biggest events of Orientation Week where students will get to meet professors and upper-year students from their program as well as tour campus, and attend the official York Welcome Ceremony which ends with a spectacular fireworks display. This option is open to students, staff or faculty members.

Work as a Student Transition Ambassador:

Job Title: Student Transition Ambassadors
Hourly Rate: $14.00
Hours per week: up to 35 (8:30am - 4:30pm)
Position Start Date: September 4
Position End Date: September 13
Position Type: Casual Short-Term Contract

Job Description:
Working closely with the office of Student Community and Leadership Development, the Student Transition Ambassadors will coordinate and lead the "Ask Me" Campaign that will run from September 4th to September 13th. Ask Me Campaign is a program that offers guidance to any students in need during the first two weeks of classes. The Student Transition Ambassadors will assist with recruiting and training volunteers and lead the delivery of mobile front desk service to disseminate information (directional and referrals). They will oversee and assist with high volume of student enquires and provide accurate directional and referral information.

- Customer service experience working in a very fast paced, high volume environment.
- Clear verbal and written communication skills.
- Confidence in interacting and relaying information to students.
- Ability to retain and to disseminate information.
- Self-reliant in searching for information on the web.
- Comfortable using technology.
- Active listening and strong interpersonal skills.


Have questions about ASK Me? Contact Saba Rafiq

Have questions about York Orientation Day? Contact Greg Langstaff